Helpfile 2014 Pride Photo Award contest software

For the 2014 contest we are using new software that was specifically designed for the contest. If you have any problems with the software, please check the solutions suggested in this help file. If this does not solve the problem, please contact our helpdesk at the e-mail address: info [at] pridephotoaward [dot] org
 
General solutions
The photo upload software has been tested in recent versions of Chrome, Firefox and Internet Explorer. Issues have been reported in (older) versions of Internet Explorer, Safari and Opera. The software has not been designed for mobile phones or tablets.
Also you may encounter errors when opening the software in multiple browsers and/ or tabs. If you experience any problems uploading photos, logout, close all browsers and try again. If it still does not work please contact our helpdesk e-mail, mention what you were trying to do, your browser and browser version.
When uploading or editing your entry the screen will go blank for a moment while the changes are being processsed. Please wait until the changes are processed before starting a new upload.
 
How to register
– All contestents need to register before they can enter the 2014 contest, even if they have participated in previous editions of the contest. Accounts from previous years have been deleted.
– The link to the registration page is found in the top menu
– By registering for the contest you confirm that you have read and accept the contest rules and declaration.
Click here to read the contest rules and declaration
– You then need to confirm your registration by clicking a link in the e-mail sent to your account
 
When you experience registration or login issues please try the following solutions:
– Check your spam email for a confirmation email.
– Close all browsers and try to register or login again.
– Use an updated version of Chrome, Firefox or Internet Explorer
 
Languages
The software will eventually be able to support multiple languages. Currently English is the only language that is fully supported. While it is possible to select a few other languages such as Dutch, French and German, these languages are not yet fully supported.
 
Email and password change
When you experience difficulties receiving a confirmation e-mail at a password or e-mail change after registration, please check your spam folder. Also be sure to close all browsers and login with Chrome, Firefox or a recent version of internet explorer.
 
Uploading single photos
Click ‘Manage photos’ on the right hand menu. On the left hand side of Manage Photos screen you will see the four categories. First select the category in which you want to enter your work. A description of the categories can be found here.
To enter a SINGLE image, click the ‘Up’ arrow in the middle window.
Click on the photo to enter the photo title and a description for the photo in the lower part of the window.
All photos are renamed automatically by the software and given a code. When you upload a photo you will first see this coded filename. When you have entered a title for the photo, the title will appear instead of the coded filename.
 
Uploading photos as a series
Click ‘Manage photos’ on the right hand menu. On the left hand side of Manage Photos screen you will see the four categories. First select the category in which you want to enter your work. A description of the categories can be found here.
To enter a SERIES, click the ‘+’ arrow in the middle window and enter the title of the series.
Click on the series title in the middle window. You can add a description for the series in the lower part of the window.
To add photos in a series first click on the series title in the middle window, then click on the ‘Up’ arrow in the right hand window.
All photos are renamed automatically by the software and given a code. When you upload a photo you will first see this coded filename. When you have entered a title for the photo, the title will appear instead of the coded filename.
Click on a photo to enter the photo title and a description for the photo in the lower part of the window.
Please make sure that the photos are in the order in which you want the jury to see them. You can move photos by clicking on them in the right hand window and dragging them to a new position. The photo files will then be renamed in order to reflect the new order. If you have already entered a title for the photos, you will just see the screen flicker for a moment while the files are being renamed.
 
Adding titles and descriptions
When adding a title and description for a series or photo, please note that the fields are filtered to accept only letters, numbers, comma and full stop. The field filters out all other punctuation symbols, including question marks, exclamation marks, colons, brackets and quotation marks.

Pride Photo Award is an annual international contest for photos about sexual and gender diversity.

Language:

  • English
  • Nederlands